South Seas Spas Manual: A Comprehensive Guide
South Seas Spas provides relaxing experiences, but proper use is key. This manual details safety, installation, operation, and maintenance for your spa, ensuring years of enjoyment.
Welcome to the world of South Seas Spas, where relaxation and rejuvenation meet innovative design! Your investment in a South Seas Spa signifies a commitment to wellness and a desire to create a personal oasis within your home. This manual serves as a comprehensive guide, meticulously crafted to ensure you fully understand and enjoy all the features and benefits your spa offers.
South Seas Spas are manufactured and tested to meet rigorous safety standards, providing maximum protection against electrical shock. However, proper installation and adherence to safety precautions are paramount. This manual details these crucial aspects, alongside clear operating and maintenance procedures. Your local, competent South Seas Spa dealer is an invaluable resource, readily available to answer any questions and provide further assistance.
Before your first immersive experience, please take the time to thoroughly read this manual. Understanding the control panel, recognizing display messages, and knowing how to perform routine maintenance will contribute significantly to the longevity and optimal performance of your spa. We are confident that with this guide, your South Seas Spa will provide years of blissful relaxation and therapeutic benefits.
Understanding Spa Safety Precautions

Your safety and the safety of others is paramount when enjoying your South Seas Spa. Always disconnect the power supply before performing any maintenance or repairs to prevent electrical shock. All South Seas Spas are built with safety features, but these rely on correct wiring and installation – improper wiring can create a risk of fire or shock.

Never operate the spa while under the influence of alcohol or drugs, as this impairs judgment and increases the risk of drowning. Children should never be left unattended near the spa, and a safety cover should always be used when the spa is not in use. Maintain water chemistry within recommended levels to prevent skin and eye irritation.
Be mindful of the water temperature; prolonged exposure to high temperatures can cause overheating. Individuals with certain medical conditions, such as heart disease or pregnancy, should consult their physician before using the spa. Regularly inspect the spa for any damage and address issues promptly. Prioritize safety to ensure a relaxing and enjoyable experience.
Proper Spa Installation Procedures
Correct installation is crucial for safe and reliable operation of your South Seas Spa. This manual explains the necessary steps, but consulting a qualified technician is highly recommended. Ensure the installation location can support the filled spa’s weight, as it’s substantial. A level, stable surface is essential to prevent stress on the shell and components.
Electrical connections must adhere to local codes and be performed by a licensed electrician. Proper grounding is vital to prevent electrical shock. The spa requires a dedicated circuit with the appropriate voltage and amperage. Carefully follow the wiring diagrams provided with the spa.
Before filling, inspect all plumbing connections for leaks. Ensure adequate ventilation around the equipment compartment. Once filled, test all functions – jets, heater, lights, and control panel – to verify proper operation. Your South Seas dealer can provide further assistance if needed. Improper installation voids the warranty and compromises safety.
Navigating the Control Panel
The South Seas Spa control panel is your command center for managing all spa functions. Familiarize yourself with its layout and features for optimal enjoyment. Most models display information on a shared screen, with alerts appearing at the bottom. Multiple alerts may cycle through sequentially, providing important status updates.
The control panel allows you to adjust water temperature, activate jets, control lighting, and access various settings. Use the selector buttons to navigate through the menu options. The ‘Select’ button confirms your choices. Some messages include a right arrow, indicating they can be reset directly from the panel – simply select the message to clear it.
Understanding the panel’s indicators is key. Pay attention to any error messages or alerts, as they signal potential issues. Refer to the “Understanding Display Messages and Alerts” section for detailed explanations. Proper control panel operation ensures a seamless and relaxing spa experience.
Understanding Display Messages and Alerts

South Seas Spas utilize a comprehensive messaging system on the control panel to communicate spa status and potential issues. These messages and alerts typically appear at the bottom of the screen, often cycling through multiple notifications sequentially. Recognizing these messages is crucial for maintaining your spa and ensuring safe operation.
Many alerts are informational, providing updates on filter cycles or water temperature. However, some indicate a problem requiring attention. Messages with a right arrow at the end are often resettable directly from the panel by selecting them with the ‘Select’ button. This acknowledges the alert and may clear it.
For 2015 South Seas and Garden Spa models, specific codes indicate the nature of the issue and the required action. Consult the detailed list within this manual to decipher these codes. Ignoring alerts can lead to more significant problems, so prompt attention is always recommended. Understanding these messages empowers you to proactively manage your spa.

Troubleshooting Common Issues
Even with regular maintenance, South Seas Spas can occasionally experience minor issues. This section addresses two frequently encountered problems: jets failing to turn off and a control panel frozen in Econ mode. Addressing these promptly can prevent further complications and maintain your spa’s functionality.
One common concern is Jets 1 remaining active while Jet 2 operates as expected. This often requires professional diagnosis, as it may indicate a valve or control system malfunction. Do not attempt extensive repairs yourself, as this could void your warranty or create a safety hazard.
Another frequent issue is the control panel becoming locked in Econ mode, preventing temperature adjustments. While the jet and light controls may still function, the inability to regulate temperature impacts the spa experience. Restarting the spa or contacting a qualified technician are recommended solutions. Always prioritize safety and consult a professional when unsure.

Jets Not Turning Off (Jet 1 Issue)
A frustrating issue some South Seas Spa owners encounter is Jet 1 remaining continuously active, while other jets, like Jet 2, cycle normally. This indicates a potential problem within the jet pump control system or the valve governing Jet 1’s operation. Before assuming a major repair is needed, verify the control panel settings and ensure no programs are inadvertently keeping Jet 1 engaged.
However, if the issue persists despite checking the controls, it’s likely a component failure. Attempting self-repair is strongly discouraged, as improper handling can worsen the problem and potentially void your spa’s warranty. The intricate plumbing and electrical connections require specialized knowledge.
Contacting your authorized South Seas Spa dealer is the recommended course of action. They possess the expertise to accurately diagnose the cause – whether it’s a faulty valve, a malfunctioning sensor, or an issue with the pump itself – and perform the necessary repairs safely and effectively.
Control Panel Frozen in Econ Mode
Experiencing a South Seas Spa control panel stuck in Economy mode, preventing temperature adjustments, is a common concern. While the jet and light functions may remain responsive, the inability to modify the water temperature significantly impacts the spa experience. This typically suggests an issue with the control panel’s internal circuitry or its communication with the heater system.
Initial troubleshooting steps involve a power cycle – completely disconnecting the spa from its power source for several minutes, then reconnecting. This can sometimes reset the control panel and resolve temporary glitches. However, if the panel remains locked in Economy mode after a reset, further intervention is required.
Due to the complexity of the electronic components, attempting a DIY repair is not advised. Contacting a qualified South Seas Spa technician is crucial for accurate diagnosis and repair. They can assess the control panel, identify the faulty component, and restore full functionality to your spa.
Electrical Safety and Requirements
South Seas Spas are manufactured and rigorously tested to meet all applicable electrical codes and safety standards, prioritizing user protection against electrical shock. However, maintaining this safety relies heavily on correct installation and adherence to electrical guidelines. Improper wiring can compromise these safety features, creating a significant risk of fire or, more seriously, electrical shock.
All electrical work related to your spa must be performed by a qualified and licensed electrician, familiar with local codes and regulations. The spa requires a dedicated circuit, appropriately sized according to the spa’s electrical specifications, and properly grounded. Never use extension cords or adapters.
Before performing any maintenance or inspection, always disconnect the spa from the power source. Regularly inspect the power cord for damage and immediately replace it if any wear or tear is detected. Following these precautions ensures a safe and enjoyable spa experience.
Spa Maintenance Procedures
Regular maintenance is crucial for extending the life of your South Seas Spa and ensuring a consistently clean and enjoyable experience. A key aspect of this is diligent water chemistry management. Maintaining proper water balance – pH, alkalinity, and sanitizer levels – prevents corrosion, scaling, and the growth of harmful bacteria.
Test your water frequently, ideally at least twice a week, and adjust chemical levels as needed. Use only spa-specific chemicals and follow the manufacturer’s instructions carefully. Regularly clean or replace your spa’s filter to maintain water clarity and efficient circulation. Drain and refill your spa every 3-6 months, depending on usage, to prevent the buildup of total dissolved solids.

Additionally, periodically clean the spa’s shell with a mild, non-abrasive cleaner. Proper maintenance safeguards your investment and guarantees years of relaxation.
Water Chemistry and Balancing
Maintaining optimal water chemistry is paramount for a safe and enjoyable South Seas Spa experience. Key parameters include pH, total alkalinity, and sanitizer levels. Ideal pH should be between 7.2 and 7.8, while total alkalinity should range from 80 to 120 ppm. Sanitizers, like chlorine or bromine, eliminate bacteria and algae; maintain levels according to product instructions.

Regular testing – at least twice weekly – is essential. Use a reliable test kit or strips to accurately measure these levels. Low pH can cause corrosion, while high pH reduces sanitizer effectiveness. Imbalanced alkalinity impacts pH stability. Adjust chemicals gradually, following product guidelines, and retest after each adjustment.
Shocking the water weekly helps oxidize organic contaminants. Remember, proper water balance protects your spa’s equipment, ensures water clarity, and safeguards bather health.

Winterizing Your South Seas Spa
Proper winterization protects your South Seas Spa from freezing damage during cold weather. Begin by draining the spa completely, including all plumbing lines. Use a wet/dry vacuum to remove any remaining water from jets, pipes, and the pump compartment.
Next, add a winterizing chemical specifically designed for spas to protect the plumbing. This prevents corrosion and scaling. Remove filters and clean them thoroughly before storing them indoors. Insulate the pump, heater, and plumbing lines with foam pipe wrap or blankets.
A spa thermal cover provides additional protection. Consider a secondary cover for extreme climates. Regularly check the spa throughout the winter and ensure the cover remains secure. Following these steps will ensure your spa is ready for a trouble-free start when warmer weather returns.
Spa Component Overview
Your South Seas Spa comprises several key components working in harmony. The pump circulates water, powering the jets for massage and filtration. The heater maintains your desired water temperature, while the control panel allows for easy adjustment of settings and monitoring of alerts.
Jets provide therapeutic benefits through varying pressure and patterns. The filter system removes debris, ensuring clean and clear water. The ozone system, if equipped, further enhances water quality by oxidizing contaminants. The shell itself is constructed from durable acrylic, designed for long-lasting enjoyment.
Understanding these components aids in troubleshooting and maintenance. Regular inspection of each part ensures optimal performance and extends the life of your spa. Familiarize yourself with their locations and functions for a more rewarding ownership experience. Proper care of each component is vital for continued relaxation.
Warranty Information
South Seas Spas offers a comprehensive warranty to protect your investment, providing peace of mind. The specific terms and duration vary depending on the model and components. Generally, the shell carries a lengthy warranty against blistering, cracking, or fading, ensuring lasting beauty.
Equipment, including the pump, heater, and control system, is typically covered for a defined period against manufacturing defects. Plumbing lines are also included, safeguarding against leaks. However, the warranty doesn’t cover damage resulting from misuse, improper installation, or lack of regular maintenance.
To validate your warranty, retain your original purchase receipt and register your spa promptly. Carefully review the complete warranty document for specific details, exclusions, and claim procedures. Contact your authorized South Seas Spa dealer for assistance with any warranty-related inquiries or claims.
Contacting Your South Seas Spa Dealer
Your local South Seas Spa dealer is a valuable resource for all your needs, from pre-purchase questions to ongoing support. They possess in-depth knowledge of South Seas Spas products and can provide expert guidance tailored to your specific model.
For assistance with installation, maintenance, troubleshooting, or warranty claims, reaching out to your dealer is the first step. They can schedule service appointments, order replacement parts, and address any concerns you may have. A competent dealer ensures your spa operates safely and efficiently.
To locate your nearest authorized South Seas Spa dealer, visit the official South Seas Spas website and utilize their dealer locator tool. Alternatively, you can contact South Seas Spas directly for a referral. Maintaining a strong relationship with your dealer guarantees a positive ownership experience.
Resetting Messages on the Control Panel
Many alerts and messages on your Artesian South Seas Spa control panel appear at the bottom of the screen during normal operation. Several messages may cycle through sequentially, providing important information about your spa’s status. Fortunately, some of these messages can be conveniently reset directly from the panel itself.
Messages eligible for resetting will typically display a right arrow (→) at the end of the text. To clear these alerts, navigate to the message using the control panel’s buttons and then press the “Select” button. This action acknowledges the message and removes it from the display.

However, be aware that not all messages are resettable by the user; Some alerts indicate a more serious issue requiring professional attention. Refer to the full manual for detailed explanations of specific messages and the appropriate course of action. 2015 South Seas and Garden Spa models have specific message meanings detailed within the documentation.

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